At M&R Insurance Brokers, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you visit our website or use our services.

What Information We Collect
We may collect personal information like your name, company name, email address, phone number, and address when you use our website or services. This includes:

• Information you provide when requesting quotes, contacting support, or visiting and commenting on our social media accounts.
• Information collected automatically like your IP address, browsing behaviour, and location.

We don’t knowingly collect information from anyone under 18. If you’re a parent or guardian concerned about your child’s information, please contact us.

How We Use Your Information
We use your information to:

• Provide you with insurance services, including quotes, support, and updates.
• Send relevant marketing communications (only with your permission).
• Improve our website and services based on anonymised usage data.
• Personalise your website experience.

We never sell your information to third parties. We may share it with trusted partners only when necessary to provide services, process payments, or comply with legal requirements.

Cookies and Pixels
Our website uses cookies to analyse traffic, offer social media sharing features, and personalise your experience. You can choose to disable cookies in your browser settings, but this may limit website functionality.

Keeping Your Information Safe
We use industry-standard security measures to protect your information from unauthorised access or disclosure. In the unlikely event of a data breach, we will notify you promptly.

Links to Other Websites
Our website may contain links to other websites. These sites have their own privacy policies, so be sure to review them before submitting any personal information.

Changes to This Policy
We may update this policy from time to time. Please review it periodically for any changes.

Contact Us
If you have any questions about this privacy policy or your information, please contact us at 03 9557 7400 or by visiting our website. We will respond within 48 hours.